Request Window
Refund and cancellation requests can be submitted within 14 days from delivery for distance purchases, unless another mandatory period applies under law.
Refund Policy
Eligibility
Items should be returned in original condition where possible. Consumer rights under applicable Norwegian and EEA rules remain unaffected.
How to Request
Send your request to hello@squixellvrclixel.world with order details and reason for return. We will confirm next steps by email.
Processing Time
Approved refunds are processed within 14 business days after verification of return conditions and payment records.
Right of Withdrawal Information
Consumers in Norway normally have a withdrawal right for online purchases in line with distance-selling requirements. Contact us by email for practical return instructions.